Testimonial

Our older son passed his entrance exam thanks to the excellent coaching. Our younger son is well on the way. Unreservedly recommended, very experienced, professional and helpful. 'The only pla...
Thomas Issa
Feb 09, 2016

Terms and Conditions - AE Tuition Courses

Terms & Conditions

Payment of Fees

AE Tuition Ltd. reserves the right to adjust the course fee(s) due if the tuition fees are amended for any reason. Any adjustments to the
total course fee(s) will be included in, or deducted from, the final payment. Clients will be notified of any such adjustments as they occur.

AE Tuition Ltd. will impose a £35.00 administration charge in all cases of dishonoured cheques.

If any payment is not made by the due date, a charge of 5% of the outstanding instalment(s) will be levied automatically.

AE Tuition Ltd. will impose a further £35.00 administration charge on each occasion that it becomes necessary to pursue a late payment.

Should the payment schedule not be met at any time and the child continues to attend lessons, AE Tuition Ltd. will be entitled to end any
agreement to pay by instalments and to demand that all outstanding payments, together with the payment of the remaining balance of the
total course fee(s), are paid in full immediately.

Non-payment of any instalment may result in the pupil being excluded from further classes.

Should a client or their bank either fail to cancel a standing order or cease making payments on the final payment date shown on the
standing order, AE Tuition Ltd. will deduct an administration charge of £35.00 from any refund made.

Commencement of Tuition

A child may only attend classes once AE Tuition Ltd. has received a non-refundable/non-transferable deposit together with either completed
medical and standing order forms or completed medical form and full payment.

If Tuition is Terminated

In the event of a child withdrawing from the course part way through the year, the course fee deposit will be retained and is not transferable.
AE Tuition Ltd. reserves the right to levy an administration charge of £35. The balance of fees is calculated to the end of the month of the
last attendance by the pupil. If a pupil is withdrawn part way through the month, full payment for that month is charged. Excess fees will
be refunded.

Venue

All assessments and teaching will take place at one of our two tuition centres: AE Tuition Centre, 2 Kingfisher Court, 281 Farnham Road,
Slough, Berkshire SL2 1JF or AE Tuition Centre, Waterside Drive, Langley, Berkshire SL3 6EZ.

Group Size

Groups are usually between 21-25 children.

Teaching Process

Teaching will be provided by a qualified and experienced teacher. Each group will be assigned a number of teaching assistants and a floor
supervisor, dependant on class size. The assistants will be responsible for routine administration and helping children individually whenever
required. AE Tuition Ltd. reserves the right to change the advertised class teacher at any time.

Material

All teaching material is provided during the course and is included in the course fee. Replacement copies of lost/damaged books must be
purchased from either tuition centre at the client’s expense. Any material purchased pre-course will not be refunded.

Missed Lessons

If a lesson is cancelled by AE Tuition Ltd., an extra-help session(s) will be arranged to replace it. If a child misses a lesson due to family
commitments or illness and cannot be booked into another lesson, the child may be booked into an individual extra-help session at the
discretion of the teacher.

Homework

Homework should take about 60 minutes a day. Parents should mark all homework and comment on any significant difficulties a child may
be having in the homework diary. This can then be addressed by the teacher or the supervisor.

Applications to Schools

It is the responsibility of parents to make applications to various schools (the teacher can advise). It is advisable for parents to visit schools
of their choice on appointed open days in the autumn term before the 11+ examinations. Advice will be given to parents in the run-up
period and during the parents' evening.

Extra Tuition

If a child is having significant problems with specific material, an extra-help session(s) can be authorised by the teacher at no extra cost.
However, persistent difficulties are best solved by extra individual tuition with a named assistant. This is normally organised in blocks of five
hours, charged at our current rate.

Contact Details

All payments, payment queries and administration correspondence/queries should be directed to:
AE Tuition Ltd., Unit 8, Vector Park, Forest Road, Feltham, Middlesex TW13 7EJ
Telephone: 020 8867 2727 (Monday to Friday 9.30am to 1.30pm)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Personal Property

All items of personal property are brought onto AE Tuition Ltd's premises entirely at the owner's risk. AE Tuition Ltd. will not be held
responsible nor accept any liability for any loss or damage to any such items, howsoever caused.

Confidentiality

All information provided by our clients is treated as confidential. With a few exceptions, for example information requested by a court, we
will not release information to any other party without your consent.
AE Tuition Ltd. is registered under the Data Protection Act 1998.